Privacy Policy

Effective Date: 03/04/2024

At Orcase.net (“we,” “our,” or “us”), operated by QUIZDASH TECH PRIVATE LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you access our website, create an account, or use our services.

By accessing or using our Platform, you acknowledge and agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use Orcase.net, we may collect the following types of information:

a) Personal Information

  • Name, email address, phone number, and billing details

  • Username, profile picture, and other account information

  • Payment-related information processed through secure third-party payment gateways; we do not directly store complete credit or debit card details

b) Non-Personal and Technical Information

  • IP address, browser type, device information, and operating system

  • Usage data such as pages visited, clicks, access times, and time spent on the Platform

  • Technical information required for security, fraud prevention, and Platform operation

c) Content and Communication Data

  • Messages exchanged between Employers and Freelancers

  • Project files and other content uploaded for work or communication purposes

  • Information provided through customer support requests or dispute resolution processes

2. How We Use Your Information

We may use your information for the following purposes:

  • To create, verify, and manage your account

  • To connect Employers and Freelancers for project collaboration

  • To facilitate and process payments securely

  • To provide customer support and resolve disputes

  • To maintain the security and integrity of the Platform

  • To prevent fraud, abuse, and unauthorized activities

  • To improve website performance, functionality, and user experience

  • To send important service-related updates and notifications

  • To send promotional or marketing communications where you have provided consent or where permitted by applicable law

3. Data Security

We take user data security seriously and implement reasonable administrative, technical, and organizational safeguards, which may include:

  • SSL/TLS encryption for secure data transmission

  • Secure payment gateways for financial transactions

  • Access restrictions designed to prevent unauthorized access

  • Security monitoring and audits to identify and address potential vulnerabilities

  • Appropriate internal controls for handling personal information

While we take reasonable measures to protect your information, no online platform, transmission method, or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining strong passwords and protecting their account credentials from unauthorized access.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share personal information where reasonably necessary, including:

  • With payment processors and financial service providers for transaction processing

  • With hosting providers, technical service providers, analytics providers, and other vendors that assist in operating the Platform

  • With professional advisers, auditors, or other service providers where necessary

  • When required by applicable law, court order, legal process, or governmental authority

  • Where necessary to investigate fraud, security incidents, violations of our Terms, or other unlawful activities

  • Where necessary to protect the rights, property, safety, and legitimate interests of Orcase.net, QUIZDASH TECH PRIVATE LTD, our users, or others

Service providers that process personal information on our behalf are expected to handle such information in accordance with applicable confidentiality and data protection requirements.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep users signed in and remember account preferences

  • Maintain Platform security and functionality

  • Analyze website traffic and user behavior

  • Improve Platform performance and user experience

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some Platform features.

6. User Rights

Subject to applicable laws, you may have the right to:

  • Access personal information associated with your account

  • Correct or update inaccurate personal information

  • Request deletion of your account and certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications at any time

  • Raise questions or concerns regarding how your personal information is handled

To exercise these rights, please contact us at [email protected].

Certain information may need to be retained where required by law, for fraud prevention, accounting, dispute resolution, enforcement of agreements, or other legitimate business purposes.

7. Third-Party Links

Our Platform may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security measures, or content of third-party services. We encourage users to review the privacy policies of third-party websites before providing them with personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide and operate our services

  • Maintain user accounts

  • Process transactions

  • Comply with applicable legal and regulatory obligations

  • Prevent fraud and abuse

  • Resolve disputes

  • Enforce our agreements and policies

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors. If we become aware that personal information from a minor has been collected in violation of this policy or applicable law, we may take reasonable steps to delete such information.

10. International Data Processing

Depending on the services and service providers we use, your information may be processed or stored in jurisdictions outside your country of residence.

Where applicable, we take reasonable steps to ensure that personal information transferred or processed internationally is handled in accordance with applicable data protection requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or security measures.

Any updated version will be posted on this page with the revised Effective Date.

Your continued use of the Platform after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, subject to applicable law.

12. Contact Us

For privacy-related questions, requests, or concerns, please contact us:

Company: QUIZDASH TECH PRIVATE LTD
Email: [email protected]
Mobile: +91 9718171347
Website: https://orcase.net/
Address: Unit No. 244 B, 2nd Floor, Tower B, Spazedge Building, Sector 47, Gurugram - 122018, Haryana, India